Bytown Catering is acutely aware of the importance of adapting to and adhering to food allergy restrictions. If informed of an allergy we can propose alternatives that will meet those restrictions. We work with our clients to understand their needs and prepare an excellent, high-quality meal meeting their needs.
Our staff is fully trained in managing potential allergens. All staff participate in the Food Handling Certification course provided by the City of Ottawa’s Public Health Branch. This course provides participants with the knowledge necessary to prevent cross-contamination of a patron’s food with those ingredients which may cause allergic reactions.
Our kitchen staff take every precaution and measure to prevent cross-contamination. No kitchen task is ever finished until the areas have been properly cleaned and sanitized. From food allergies to potential sources of harmful bacteria we take our responsibility to provide safe food very seriously. From changing cutting boards and utensils to keeping a work area clean and sanitized, the likelihood of any type of contamination is minimal. Furthermore, when we are informed of special dietary needs or allergy concerns, we take additional precautions. These meals are prepared separately from the main area and are also packaged and wrapped separately from the remainder of the order.